Where do I make my purchase? All purchases are made directly through the Blackstone website. blackstonebrasil.com.br
What are the sizes and measurements of the t-shirts? We work with sizes from P to XXG. Our size chart is available in the description photo of each product.
Do you have a physical store or delivery? No, all our sales are made directly through our website: blackstonebrasil.com.br or through partner stores, contact us to see which one is closest to your location.
Does the shirt shrink? All of our shirts are made of 100% cotton material. Cotton itself always shrinks a little, but our shirts are pre-washed, so their shrinkage rate is very small, reaching a maximum of 2% of the total size.
What payment methods are accepted? We accept several payment methods, including credit cards (Visa, MasterCard, American Express), bank slip and PIX.
What is the delivery time? Delivery times vary depending on location. On average, it takes 2 to 10 business days for domestic deliveries. You will receive a tracking code to track your order. You can choose different shipping methods at the time of purchase.
How long does it take to ship my order? Our orders are shipped within 1 business day or even the same day.
How do I exchange a product? Please see our exchange policy in the footer of our website.
Can I cancel my order? Yes, you can cancel your order before it ships. Please contact us as soon as possible so we can process the cancellation.
Do you offer discounts for bulk purchases? For purchases over 24 units, we have our wholesale price list, provided only to authorized resellers. Contact us through the CONTACT section on our website if you wish to become a Blackstone Brazil reseller.
How can I track the status of my order? After payment confirmation, you will receive an email with a tracking code. Use this code on the carrier's website to track the delivery status. If you do not receive it, check your email's spam folder. If you still have not received it, contact us through our CONTACT section on the website and we will soon send you the tracking information for your order.
